How do i return or exchange an item?
Due to the fact that our products are Made To Order, the item cannot be returned unless its a fabrication fault. If the product has a fabrication problem, you can return or exchange it only if it is returned in its original condition and packaging, within 30 days from the delivery date.
Due to the fact that the item can be returned just if its a fabrication fault, we will pay the shipping.
Contact Us at firstname.lastname@example.org and we will take care of it.
Once we receive and inspect the returned product, we will notify you. After the product is approved for return, we will start creating a new one if you prefer to exchange it, or we will start the refund process if you prefer a refund.
RefundWe do our best to issue refunds as quickly as possible. You should receive your refund within 10 business days after the returned item is received by us.